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De-kitting work orders accommodate your business’s unique needs by breaking down products that were previously kitted by Jetpack (using a Kitting work order) into their individual components.
For a list of fees associated with de-kitting work orders, click here.

Creating De-Kitting Work Orders in the Jetpack Dashboard

Follow these steps to create a de-kitting work order:
1

Navigate to Work Orders

  1. Click Orders on the left-hand navigation bar
  2. Select Work Orders from the drop-down options
Orders menu with Work Orders option highlighted
2

Select De-Kitting

  1. Choose De-Kitting
  2. Click Next
Work Orders page with De-Kitting option selected
3

Choose fulfillment center and product

  1. Choose a fulfillment center from the drop-down list under Select Fulfillment Center
  2. Search for the product by name or product ID
Fulfillment center selection and product search fields
4

Specify quantity to de-kit

Insert the number of kits you want Jetpack to de-kit.Quantity input field for number of kits to de-kit
5

Configure component products

  1. Check all products that the kit contains
  2. Insert the quantity of each individual product
Component product selection and quantity configuration
6

Add special instructions (Optional)

Insert any special instructions or upload attachments if needed.
7

Submit your request

Click the Submit Request button to finalize your de-kitting work order.

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Questions? Contact Jetpack Care.

If you have any questions or run into issues, you can always contact Jetpack Care for help. Our team is always here to assist via Slack, phone, or email!