While Jetpack takes every precaution to protect your merchandise, securing your own insurance coverage is essential for protecting your inventory investment. Understanding Jetpack’s Terms of Service limitations helps you make informed decisions about the level of coverage you need.
Understanding Jetpack’s Liability Limitations
Jetpack is not an insurance company, and its Terms of Service include important limitations of liability that may affect your ability to recover for loss of or damage to your merchandise while it’s in storage.What’s Excluded from Jetpack’s Liability
Jetpack’s Terms of Service include specific exclusions and limitations you should be aware of:| Provision | What’s Excluded or Limited |
|---|---|
| Section 16.7 | Excludes liability for “Acts of God,” including:
|
| Section 13 | Contains additional limitations of liability that may affect recovery for loss or damage to your merchandise |
Why You Need Your Own Insurance
Given the limitations in Jetpack’s Terms of Service, purchasing your own first-party property insurance provides comprehensive protection for your merchandise while it’s in storage. Your insurance should cover:- The full value of your merchandise
- All risks while in storage
- Events excluded from Jetpack’s Terms of Service
- Natural disasters and Acts of God
- Other unforeseen circumstances
Let’s Dive Deeper
Claims and Insurance Overview
Learn about the claims process and insurance options
Adding Insurance to Orders
Protect shipments with parcel and freight insurance
Parcel Claim Policies
Detailed parcel claim policies and timelines
Submitting Claims
Quick online claims submission process
Terms of Service
Review liability limitations and terms
Sending Inventory
Our receiving process for inbound shipments
Questions? Contact Jetpack Care.
If you have any questions about insurance coverage or need assistance understanding Jetpack’s Terms of Service, contact Jetpack Care. Our team is always here to assist via Slack, phone, or email!