Jetpack requires written approval for all products containing batteries before they can be stored and shipped through our fulfillment network. This policy ensures compliance with transportation regulations and warehouse safety standards.
Battery Types & Requirements
Lithium-Ion Batteries
Lithium-ion batteries are the most common rechargeable batteries found in consumer electronics, power tools, and portable devices.- Specifications
- Quantity Restrictions
Regulatory Classification:
- UN Number: 3481
- Packing Instruction: PI967 Section II
- Cell limit: ≤20Wh (watt-hours)
- Battery limit: ≤100Wh (watt-hours)
- Room temperature storage
- No special handling equipment required
Lithium-ion batteries exceeding 100Wh are strictly prohibited and cannot be stored or shipped through Jetpack’s network under any circumstances.
Lithium Metal Batteries
Lithium metal batteries are non-rechargeable batteries commonly found in watches, cameras, and small electronics.- Specifications
- Quantity Restrictions
Regulatory Classification:
- UN Number: 3091
- Packing Instruction: PI970 Section II
- Cell limit: ≤1g (lithium content)
- Battery limit: ≤2g (lithium content)
- Room temperature storage
- No special handling equipment required
Dry Cell Alkaline Batteries
Common household batteries including AA, AAA, C, D, and 9V sizes. Approved Battery Types:- Alkali-manganese batteries
- Zinc-carbon batteries
- Nickel cadmium batteries
- Nickel metal hydride batteries
Voltage Specifications
Voltage Specifications
- Maximum voltage: Less than 9 volts per battery
- Standard household battery sizes (AA, AAA, C, D)
- 9V batteries allowed at maximum threshold
Terminal Protection
Terminal Protection
Required safety measures:
- Hard plastic wrap covering terminals, OR
- Pull-tab deactivation mechanism
- Protection prevents short circuits during handling
Storage Requirements
Storage Requirements
- Room temperature storage conditions
- No refrigeration or climate control needed
- Standard warehouse handling procedures
Vetting Process
All battery-containing products must complete a vetting process before approval.1
Prepare Documentation
Gather the following materials:
- Product MSDS (Material Safety Data Sheet)
- UN test documentation
- Product specifications including battery details
2
Verify MSDS Currency
Ensure your MSDS is current and not expired. Jetpack cannot accept outdated safety documentation.
3
Submit to Merchant Care
Send all documentation to the Merchant Care team through your dashboard or via support ticket.
4
Await Written Approval
The compliance team will review your submission and provide written confirmation if approved.
5
Review Order Limitations
Your approval will specify the maximum number of battery products allowed per order (typically 2 products maximum).
The vetting process typically takes 3-5 business days. Do not create warehouse receiving orders or ship inventory until you receive written approval.
Packaging & Compliance
Packaging Configuration
Packaging Standards:- Inner packaging must be fully enclosed in rigid outer packaging
- Products must be secured against movement during transit
- Activation prevention measures required (on/off switches protected)
- Sufficient cushioning to prevent battery damage
Labeling Requirements
Inbound Shipments:- Lithium battery warning labels required on all boxes
- Labels must meet IATA/ICAO specifications
- Proper handling labels visible on outer packaging
- Jetpack applies required lithium battery labels automatically
- Compliance with carrier-specific requirements
- Limited quantity markings when applicable
Regulatory Compliance
All battery shipments must comply with:- Air Transport
- Ground Transport
ICAO/IATA Regulations:
- International Civil Aviation Organization Technical Instructions
- International Air Transport Association Dangerous Goods Regulations
- Packing Instructions PI967/PI970 Section II
Prohibited Battery Types
The following battery types are strictly prohibited from Jetpack’s fulfillment network:Oversized Lithium-Ion Batteries
Oversized Lithium-Ion Batteries
- Cell capacity ≥20Wh
- Battery capacity ≥101Wh
- Common in electric bikes, power tools, industrial equipment
Oversized Lithium Metal Batteries
Oversized Lithium Metal Batteries
- Cell content ≥1g lithium
- Battery content ≥2g lithium
- Typically found in specialty or industrial applications
Oversized Alkaline Batteries
Oversized Alkaline Batteries
- Batteries ≥21Wh
- Voltage >9V per battery
- Industrial or commercial battery packs
Damaged or Defective Batteries
Damaged or Defective Batteries
- Batteries showing signs of damage
- Swollen or leaking batteries
- Recalled battery products
- Any battery posing safety risk
Common Battery Product Examples
- Approved (With Pre-Approval)
- Prohibited
Consumer Electronics:
- Bluetooth speakers
- Wireless headphones
- Smartwatches and fitness trackers
- Portable phone chargers (≤100Wh)
- Remote controls
- Electric toothbrushes
- Hair trimmers and shavers
- LED face masks
- Handheld massagers
- Flashlights and lanterns
- Children’s electronic toys
- Wireless keyboards and mice
- Small power tools (≤100Wh batteries)
Non-Compliance Consequences
Failure to obtain proper battery approval may result in:- Immediate rejection at warehouse receiving
- Return shipping charges at merchant expense
- Disposal of non-compliant products
- Account suspension for repeated violations
- Regulatory fines and penalties
- Carrier surcharges and penalties