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Fulfillment Overview
Getting Started with Fulfillment
How Jetpack Care Works
Our Warehouse Network
Our Partnership with ShipBob
Exploring the Jetpack Dashboard
Transitioning from Another 3PL
3PL First-Timer Tips
Account Setup
Onboarding Process
Account Settings
Shipping Preferences
Syncing Your Products
Sending Us Your Inventory
Importing Your Orders
Integrations + Apps Overview
Integrating Your Store
Other Integrations
Sending Inventory (Inbound)
Our Receiving Process
Creating a Warehouse Receiving Order (WRO)
Managing Your Warehouse Receiving Orders
Editing a Warehouse Receiving Order (WRO)
Booking Dock Appointments
Unidentified / On-Hold Shipments (UROs)
WRO Bulk Product Upload
Managing Replenishment Schedules
Inventory Best Practices
MultiHub IQ
What is MultiHub IQ?
Using MultiHub IQ
Editing MIQ Transfer Plans
Jetpack MIQ Best Practices
D2C Fulfillment
Our Approach to D2C
D2C Standard Operations
Syncing, Importing, and Creating Orders
Standard Packaging
Custom Packaging
Tracking Packages
Order Status Overview
Orders With Action Required
Splitting Orders in Exception Status
D2C Turnaround Times + SLAs
Carrier Transit Times by Country
Order Allocation Explained
Amazon FBM with Jetpack
B2B Fulfillment
Our Approach to B2B
Creating B2B/Wholesale Orders
Importing Shopify B2B Orders
Inventory Transfers
Pick By Lot (B2B Orders)
Upload Order Attachments
B2B Turnaround Times
Amazon FBA with Jetpack
Retail Distribution + EDI
Order Management
Orders Page
Shipment Details Page
Editing an Order
Work Orders
Automation Rules Page
Customers Page
Exporting Your Order Data
Managing Your Inventory
Inventory Overview
Inventory Status Page
Inventory History Page
Inventory Transfers
Inventory Sync by Retailer
Donate + Dispose Inventory
Managing Products
Product Catalog Page
Syncing products
Manually Adding Products
Product Details Page
Adding Product Variants
Setting Product Preferences
More Product Tools
Analytics + Reporting
Analytics + Reporting
Inventory Snapshot Report
Inventory Replenishment Report
Inventory Velocity Report
Out of Stock Inventory with Exception Orders Report
Tools and Techniques
About Dimensional Weight
Bulk Actions on Orders
Bulk Editing Orders
Controlling Processing Speed
Copy, Cancel, or Clean Sweep Orders
Custom Branded Packing Slips for WMS Merchants
Get Order Updates by Email
How Jetpack's Order Flow Works
Package Size and Weight Policies
Packaging + Shipping Fragile Items
Putting Orders on Hold
Troubleshooting On-Hold WROs
Using our Freight Services
Rules and Automation
Automation Workflows
Automation Rules
Destination-Based Fulfillment Rules
Order Auto Split Rules
Multi-Box Package Selection Rule
FIFO Order Allocation
Kitting + Work Orders
How Kitting Works
Work Orders
Creating Kitting Orders
Copy/Edit Kitting Orders
Kitting Orders FAQs
Case Breakdowns
Label and Packaging
Customization Features
Customize Order Documents Page
Gift Notes (Standard + Premium)
Marketing Inserts
Custom Sender Labels
Returns
Our Approach to Returns
Setting Returns Preferences
Creating a Return Order
Tracking Return Orders
Restocking Your Products
Claims
Claims and Insurance
Adding Insurance to Orders
Parcel Claim Policies
Submitting Claims
Freight Claims and Policies
Insuring Your Inventory
Billing + Invoicing
Billing and Payments
Your Invoices
Fulfillment Minimums
General Rate Increases (GRI)
General Pricing
Frequently Asked Questions
Getting Started FAQs
Integration & Tech FAQs
Inventory Management FAQs
Product Setup FAQs
Order Fulfillment FAQs
Shipping & Tracking FAQs
Returns & Claims FAQs
Analytics & Reporting FAQs
Billing & Support FAQs
Glossary
Terms, SLAs, and Policies
Policies Overview
Terms of Service
Turnaround Times + SLAs
Return Policies
Loss, Damage, and Claims
Prohibited + Restricted Items
Dangerous Goods + HAZMAT
Battery Policy
Unidentified Receiving Orders (URO)
Operations Errors Policy
Data Processing Agreement
Support
Website
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Multi-Box Package Selection Rule
Automation Rules
Automation Workflows
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