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For US merchants, Jetpack streamlines the Amazon FBA prep process through an automated order workflow. Create FBA shipments directly in the Jetpack dashboard, select your destination Amazon fulfillment center, and choose your preferred shipping label option—all in a few clicks. Once packed, your shipment automatically syncs with Amazon Seller Central for seamless tracking.
You cannot currently create automated FBA orders using the Jetpack Developer API. All automated FBA shipments must be created through the Jetpack dashboard.

Creating an Automated FBA Shipment

Follow these steps to create an automated FBA prep order from the Jetpack dashboard:
1

Navigate to New Order Creation

From the Jetpack dashboard, click Orders on the left-hand navigation bar, select All Orders, and click New Order on the right side.Jetpack dashboard showing Orders navigation with All Orders selected and New Order button highlighted
2

Select Amazon FBA as Destination

For Who are you shipping to?, select Amazon FBA, then click Next – Item Selection.Order type selection screen showing Business, Consumer, and Amazon FBA options with Amazon FBA selected and Next - Item Selection button
3

Configure Shipment Details

In the item selection screen:
  • Choose your Amazon store from the panel
  • Select the fulfillment center from which the items will ship (your Jetpack fulfillment center, not Amazon’s)
  • Choose the product(s) you want to ship
  • Confirm the product and quantity for each item
Which items are you shipping screen showing Amazon store selection, fulfillment center selection, shipping method dropdown, and items search field
4

Select Shipping Label Option

Choose from two available shipping options:
Shipping OptionDescription
Parcel-JetpackPurchase shipping labels from Jetpack (charges appear on your Jetpack invoice)
Parcel-Amazon ArrangedJetpack purchases labels directly from your Amazon Seller Central account (charges reflected in your Seller Central account)
These shipping label options are the only types available for automated FBA orders. Merchants cannot provide their own labels for FBA orders. If you require freight shipment coordination, use the FBA LTL workflow.
5

Review and Create

Review the shipment details to confirm accuracy, then click Create Order to finalize the shipment plan.Initially, the Store Order ID field will show “Jetpack” along with the date and time until the order is packed.

Tracking Your FBA Shipment

Store Order ID Transition

When you first create the automated FBA shipment, the Store Order ID displays as “Jetpack” followed by the creation date and time. Once Jetpack packs the order, this ID automatically updates to sync with Amazon Seller Central. Before packing: Order list showing Store Order ID as ShipBob-12/10/2024 5:35:11 PM before packing The Store Order ID shows “ShipBob” followed by the creation date and time. After packing: Order list showing Store Order ID transitioning from ShipBob timestamp to Amazon FBA ID (FBA 123example456) after packing The order appears in Amazon Seller Central with the Amazon FBA ID replacing the Jetpack order ID. This automatic sync ensures your shipment is tracked in both the Jetpack dashboard and Amazon Seller Central.

Viewing Order Details and Documentation

After packing, view comprehensive shipment information on the order details page. Order details page showing Additional Information button next to Shipbob Parcel shipping method badge with shipment tracking timeline below Available Documentation:
  • Box labels (as attachments)
  • Shipping labels (as attachments)
  • Box and pallet dimensions (via Additional Information button)
  • Package weight information (via Additional Information button)
These details are available for all prepaid parcel B2B orders, giving you complete visibility into your FBA shipment specs.

Let’s Dive Deeper

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Questions? Contact Jetpack Care.

If you have questions about automated FBA shipments or encounter issues during order creation, contact Jetpack Care for assistance. Our team is here to help via Slack, phone, or email!