Pricing Overview

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How Jetpack Pricing Works

Jetpack’s fulfillment pricing is built on a foundation of transparency and predictability. Rather than hidden fees or complex calculations, we provide clear, itemized pricing for every service.

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The Unified Rate Card Model

For D2C (direct-to-consumer) fulfillment, Jetpack uses a unified rate card approach that simplifies pricing and makes cost forecasting easier. What’s included in your unified rate card:

• Shipping costs - The carrier’s cost to deliver the package
• First pick fee - The labor cost to pick the first item in an order
• Processing fee - Order processing and handling charges
• Standard packaging - Basic boxes, poly mailers, and packing materials

How unified rate cards are determined:

• Negotiated with each merchant - Your rate card is customized based on your order characteristics, volume, and shipping patterns
• Reflects your profile - Package sizes, destinations, and shipping speeds influence your rates
• Reviewed periodically - As your business grows and patterns change, rates can be renegotiated

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Additional Pricing Components

Beyond your unified rate card, other fulfillment services are priced separately:

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Regional Pricing Differences

Jetpack operates fulfillment centers in five regions, each with its own pricing structure based on local costs and currency. Why pricing varies by region:

• Labor costs - Wage rates and employment costs differ significantly between regions
• Facility costs - Rent, utilities, and operating expenses vary by location
• Carrier rates - Shipping carriers charge different rates in each country/region
• Currency - Pricing is denominated in local currency (USD, CAD, GBP, EUR, AUD)
• Market conditions - Local economic factors influence operational costs

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Find Your Regional Pricing

Select your fulfillment region below to view detailed pricing for storage, D2C fulfillment, B2B fulfillment, receiving, and extra services.

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Understanding Your Pricing

Each regional pricing page follows a consistent structure, making it easy to find the information you need regardless of which region you’re using. What you’ll find on each regional pricing page:

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D2C Fulfillment Fees

• Unified rate card explanation - How shipping, processing, and packaging combine into one rate
• Per-unit pick fees - Charges for additional items beyond your rate card
• Special handling - Dangerous goods, fragile items, and other D2C-specific fees

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B2B Fulfillment Fees

• Per-order fees - Base charges for processing B2B orders (25+ units)
• Pick fees - Per-unit (eaches) and per-case pick charges
• Pick fee caps - Maximum charges when picking large quantities from single locations
• Additional B2B fees - Label fees, pallet packing, materials, FBA prep, etc.

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Receiving Fees

• WRO processing - Charges for Warehouse Receiving Order processing
• Per-unit/carton fees - Costs to receive and stow your inventory
• URO fees - Penalties for unidentified receiving (shipments without proper WROs)

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Storage Fees

• Storage location types - Bins, shelves, pallets (and FC-specific types like half pallets, double pallets)
• Location dimensions - Physical size of each storage type
• Monthly fees - Per-location charges (prorated daily)
• Credit card processing impact - Additional 3% for credit card payments (where applicable)

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Extra Services

• Kitting and de-kitting - Product bundle assembly and disassembly
• Returns processing - Handling customer returns
• Dangerous goods handling - DG/HAZMAT processing fees
• Carrier surcharges - Pass-through charges from shipping carriers
• Other services - Insurance, signature requirements, rush orders, disposal, and more

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Pricing Best Practices

Getting the most value from Jetpack’s fulfillment services requires understanding not just the rates, but how to optimize your operations to minimize costs. Tips for managing fulfillment costs:

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Optimize Package Dimensions

• Right-size packaging - Use the smallest box that safely fits your products
• Reduce dimensional weight - Carriers charge based on dimensional weight, not just actual weight
• Negotiate rate cards - As your package profiles change, renegotiate rate cards to reflect reality

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Manage Storage Efficiently

• Monitor storage locations - Track which SKUs consume expensive pallet storage vs. affordable bins
• Consolidate inventory - Request inventory consolidation when SKUs spread across multiple locations
• Right-size inventory levels - Balance stock availability against storage costs

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Streamline Receiving

• Always create WROs - Avoid URO fees by properly preparing inbound shipments
• Follow prep requirements - Proper labeling and packaging speeds receiving and reduces fees
• Consolidate shipments - Fewer, larger inbound shipments reduce per-carton receiving costs

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Leverage Volume

• Discuss custom pricing - High order volumes may qualify for negotiated rate reductions
• Meet fulfillment minimums - Ensure consistent order volume to avoid minimum fees
• Explore multi-region fulfillment - Distributing inventory can reduce shipping zones and costs

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What’s Not Included in Pricing Pages

Regional pricing pages cover standard fulfillment services and fees. Some specialized services are priced on a custom basis and require direct discussion with Jetpack. Services requiring custom quotes:

• Custom kitting projects - Complex assembly work beyond standard kitting
• Special handling requirements - Unique product needs or retailer compliance requirements
• High-value shipments - Insurance above standard limits
• Freight shipments - LTL and FTL freight shipping quotes
• Custom packaging solutions - Branded packaging or specialized materials

For any services not covered in the regional pricing pages, contact Jetpack Care for a custom quote based on your specific requirements.

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Let’s Dive Deeper

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