Setting Reorder Points

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How Reorder Points Work

For each product SKU in your catalog, you can set a reorder point—the inventory quantity that triggers a notification. When available inventory (across all fulfillment centers) falls below this threshold:

1. Jetpack sends you an email notification
2. The product appears in the Low Stock report in your dashboard
3. You can immediately create a WRO (Warehouse Receiving Order) to replenish stock

Reorder points help you maintain optimal inventory levels and prevent stockouts during peak seasons.

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Calculating Your Reorder Point

A good reorder point balances avoiding stockouts with minimizing excess inventory. Here’s a simple formula: Reorder Point = (Average Daily Sales × Lead Time) + Safety Stock

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Example Calculation

Scenario:

• You sell 10 units per day on average
• Lead time to restock is 14 days (manufacturing + shipping to Jetpack)
• You want 7 days of safety stock

Calculation:

• Base Stock Needed = 10 units/day × 14 days = 140 units
• Safety Stock = 10 units/day × 7 days = 70 units
• Reorder Point = 140 + 70 = 210 units

Set your reorder point to 210 units to ensure you don’t run out while waiting for new inventory.

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Setting Reorder Points for Individual Products

To set a reorder point for a specific product: Example: If you set a reorder point of 50 units, you’ll receive a notification when available inventory drops to 50 or below. For detailed guidance on product configuration, see the Product Details Page.

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Setting Reorder Points in Bulk

To set reorder points for multiple products at once:

1. Navigate to Products > Bulk Actions
2. Click Import/Export or Bulk Edit
3. Download your current product catalog as a CSV
4. Open the CSV and add/update the Reorder Point column for each SKU
5. Optionally add Reorder Quantity for recommended restock amounts
6. Save the CSV
7. Upload the updated file via Products > Import
8. Review changes and confirm

This method is ideal when setting up reorder points for the first time or updating many SKUs simultaneously. See Bulk Updating Product Details for detailed instructions.

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Reorder Point Notifications

When a product hits its reorder point, Jetpack notifies you through multiple channels:

Notification Type	Details	How to Configure
Email Alert	Sent to configured email address(es) Lists all SKUs at or below reorder point Includes current inventory levels	Navigate to Settings > Notifications or Settings > Inventory Alerts Add email addresses for reorder point alerts Click Save
Dashboard Low Stock Report	Real-time view of all SKUs at or below reorder points Shows current quantity and reorder quantity Accessible from Inventory menu	Navigate to Inventory > Reports or Inventory > Low Stock View SKUs below reorder point Click Create WRO to replenish selected SKUs
Inventory Report	Downloadable CSV showing all inventory Includes current stock vs. reorder points Useful for offline analysis	Export from Inventory > Reports Filter by “Below Reorder Point” Download CSV for spreadsheet analysis
Slack Notifications (Optional)	Real-time alerts in Slack workspace Requires Slack integration Useful for team coordination	Install Slack integration from App Store Configure notification preferences Enable reorder point alerts

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Low Stock Report

The Low Stock Report shows all SKUs currently at or below their reorder points. This report updates in real-time and helps you prioritize which products need replenishment. To access:

1. Navigate to Inventory > Reports or Inventory > Low Stock
2. View list of SKUs below reorder point
3. See current quantity and recommended reorder quantity
4. Click Create WRO to immediately create a Warehouse Receiving Order for selected SKUs

Report Columns:

• SKU and product name
• Current available quantity
• Reorder point threshold
• Recommended reorder quantity
• Days until stockout (based on sales velocity)
• Actions (Create WRO, Edit Product)

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Factors to Consider When Setting Reorder Points

For more guidance on inventory planning, see Managing Replenishment Schedules.

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Best Practices for Reorder Points

Set Reorder Points for All Active SKUs:

• Don’t leave best-sellers without alerts
• Configure reorder points during product setup
• Prioritize high-value and fast-moving products first

Review Quarterly:

• Sales velocity changes over time
• Adjust reorder points based on actual performance
• Remove reorder points for discontinued products

Account for Lead Time:

• Include manufacturing time
• Add shipping time to Jetpack fulfillment centers
• Consider customs clearance for international shipments

Use Safety Stock:

• Always add a buffer for unexpected demand spikes
• Account for supplier delays
• Increase safety stock during peak seasons

Monitor Low Stock Reports Weekly:

• Don’t rely solely on email alerts
• Proactively check inventory status
• Plan ahead for long-lead-time products

Create WROs Promptly:

• When you receive an alert, create a WRO immediately
• Don’t wait until inventory is completely depleted
• Allow time for manufacturing and shipping

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Reorder Points vs. Inventory Forecasting

Reorder points are reactive—they notify you when stock is already low. For more proactive inventory management, consider: Inventory Forecasting - Jetpack can predict future demand based on historical sales data. This helps you plan replenishment before hitting reorder points. Seasonal Planning - Increase stock levels before known peak periods (holidays, promotional events) rather than waiting for reorder alerts. Promotions Planning - Boost inventory before planned sales or marketing campaigns to prevent stockouts during high-demand periods. For more advanced inventory management strategies, see:

• Inventory Velocity Report - Analyze sales trends
• Inventory Replenishment Report - Forecast future demand
• MultiHub IQ - Optimize inventory across multiple fulfillment centers

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Reorder Points with MultiHub IQ

If you’re using MultiHub IQ to distribute inventory across multiple fulfillment centers, reorder points work differently: Standard Reorder Points:

• Alert when total available inventory across all FCs drops below threshold
• Don’t account for distribution across network
• Useful for overall inventory monitoring

MultiHub IQ Rebalance Points:

• Recommend total inventory needed across entire network
• Account for regional demand patterns
• Trigger automatic rebalancing via Internal Transfer Orders (ITOs)

For optimal inventory management with MultiHub IQ, configure both reorder points (for overall inventory alerts) and rebalance points (for network optimization). See Using MultiHub IQ for details.

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