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Arka’s integration with Jetpack streamlines the process of ordering and managing custom packaging by automatically creating product records and warehouse receiving orders in your Jetpack account. This guide covers the benefits of the integration, step-by-step setup instructions, and troubleshooting support.
ShipBob
About ShipBob Integration References
During setup, you’ll connect to the “ShipBob” integration on Arka’s website. This is expected—Jetpack has licensed ShipBob’s integration infrastructure to provide reliable connections. Your data flows seamlessly to your Jetpack dashboard.

Arka Integration Overview

With Arka’s integration, available on the Jetpack Apps & Integrations page, you can order or re-order custom packaging that is automatically sent to your Jetpack fulfillment center.
You do not need an existing Arka account to use this integration.

Key Features

You can efficiently integrate Arka’s custom packaging solutions with Jetpack, streamlining your packaging and fulfillment workflow.

Custom Packaging Inventory Records

When you order custom packaging from Arka, the integration automatically creates a corresponding product record in your Jetpack dashboard, saving you time.
After creating your custom packaging record, you must create a rule or bundle for the product to be added to each order. Additionally, ensure the product is marked as a custom box.

Automatic Warehouse Receiving Order (WRO) Creation

Upon completing your Arka order, a new WRO is automatically created for the destination fulfillment center.
If you are ordering for multiple fulfillment centers or hubs, each must be submitted as a separate order to avoid confusion.

Setting Up Your Arka Integration

1

Navigate to the Arka integration page

2

Connect to ShipBob

Click Connect to ShipBob and log in using your ShipBob password.
3

Authorize the integration

Name your installation “Arka” and click Allow to give consent.
4

Order custom packaging

Order custom packaging from Arka as you normally would.
5

Select your fulfillment center

In the cart, select the ShipBob fulfillment center to which you want the packaging sent. The address will be auto-populated.
6

Verify product creation

Once the order is complete, you will see the packaging item (SKU beginning with “arka-xxxx”) on your Products page.
7

Check for WRO creation

A new WRO will appear on your WROs page.
8

Configure packaging rules

Mark the product as a custom box and set up any necessary rules or bundles to ensure the packaging is added to each order as needed.

Arka Support and Troubleshooting

This integration is built and maintained by Arka. For any support-related inquiries, please contact Arka support.

Let’s Dive Deeper

Jetpack

Questions? Contact Jetpack Care.

If you have any questions or run into issues, you can always contact Jetpack Care for help. Our team is always here to assist via Slack, phone, or email!