Integrating Cin7 with your Jetpack dashboard automates order imports, carrier tracking and serial-scan syncs, warehouse receiving orders (WROs), and inventory quantity updates. This powerful connection streamlines your Cin7 operations by linking your inventory management system directly to Jetpack’s fulfillment network.
About ShipBob Integration References
When setting up this integration, you may encounter references to “ShipBob” in Cin7 documentation or setup guides. This is expected—Jetpack has licensed ShipBob’s integration infrastructure to provide reliable connections. Your data flows seamlessly to your Jetpack dashboard.
Prerequisites
Before connecting your Cin7 account to Jetpack, ensure you have:- An active Cin7 account
- A Jetpack merchant account
- Admin access to both platforms
Setting Up Your Cin7 Integration
If you have an existing Cin7 account, follow the Cin7 ShipBob setup guide to connect your account to Jetpack. If you don’t yet have a Cin7 account, request a consultation from Cin7 or submit a Connects & Integrations request to Cin7. Once connected, your Cin7 and Jetpack accounts will begin syncing data automatically.Cin7 Integration Features
Syncing Orders
Based on the order-assignment rules in your Cin7 account, orders will import into Jetpack either automatically or when you trigger a manual import. Learn more about manually importing orders in Jetpack.Carrier Tracking & Syncing Serial-Scans
After Jetpack fulfills your orders, both the carrier tracking number and product serial numbers sync back to Cin7.To include serial numbers in your Cin7 sync, enable the Serial Numbers feature in your Jetpack dashboard. Learn more about product serial numbers.
Warehouse Receiving Orders (WROs)
Cin7 can automatically generate WROs to notify Jetpack of inbound stock replenishments. This streamlines your inventory receiving process by eliminating manual WRO creation. Learn more about warehouse receiving:Inventory Quantity Sync
Jetpack automatically syncs your on-hand inventory counts back to Cin7 so your fulfillable quantities stay accurate across both systems. This ensures your inventory data remains consistent between your inventory management platform and your fulfillment operations. For details on inventory syncing, see the Cin7 inventory sync documentation.Let’s Dive Deeper
Other Integrations Overview
Back to the main integrations guide
Integrations + Apps Overview
Understand how Jetpack integrations work
Importing Your Orders
Learn about order import methods
Sending Inventory
How to send inventory to Jetpack
Managing Products
Set up and manage your product catalog
Inventory Management
Monitor and manage your inventory levels
Questions? Contact Jetpack Care.
If you encounter any issues not covered here, you can always contact Jetpack Care for help. Our team is always here to assist via Slack, phone, or email!