Integrating Zapier with Jetpack enables you to automate routine tasks and create seamless connections between your fulfillment operations and other business applications—all without writing any code. Through automated workflows called Zaps, you can trigger actions in Jetpack based on events in your dashboard or respond to Jetpack events in your other apps.
About ShipBob Integration References
During setup, you’ll connect to the “ShipBob” integration in Zapier. This is expected—Jetpack has licensed ShipBob’s integration infrastructure to provide reliable connections. Your data flows seamlessly to your Jetpack dashboard.
How Zapier Integration Works
By leveraging Jetpack’s Zapier integration, you can automate routine tasks, streamline your workflow, and ensure that your fulfillment operations are synchronized with your other business applications, all without writing any code. Zapier connects your apps and services through automated workflows known as Zaps. Each Zap consists of:- Trigger Event: An event that starts the Zap (Example: A new order is created, or an order moves to the Exception status in the Jetpack dashboard)
- Action Event(s): One or more actions that are executed when the trigger occurs (Example: You might send a Slack message when an order enters Exception status)
- Optional Filters: Conditions that further specify when the Zap should perform its actions
Available Trigger Events
Using the Jetpack Zapier integration, you can access the following trigger events:| Trigger | When It Fires |
|---|---|
| Get Orders | Fires when a new order is created in the ShipBob dashboard |
| Get Product | Fires when a new product is created |
| Get Return | Fires when a new return order is created |
| Get Warehouse Receiving Order (WRO) | Fires when a WRO is created |
| Order Shipped | Fires when an order has shipped |
| Shipment Delivered | Fires when an order is delivered |
| Shipment in Exception | Fires when an order is marked as Exception |
Available Action Events
After setting a trigger, you can configure these action events:| Action | What It Does |
|---|---|
| Create a Return Order | Creates a return order in the ShipBob dashboard |
| Create a Warehouse Receiving Order (WRO) | Creates a WRO |
| Create an Order | Creates a new order (supporting multiple line items) |
| Create Products | Adds new products to the ShipBob dashboard |
The current version of the Zapier integration is 2.0.2. If your account is on version 2.0.1, it will automatically update to the latest version when you modify or create a new Zap.
Integrating Zapier with Your Jetpack Dashboard
Follow these steps to connect Zapier to your Jetpack account:1
Click Integrations on the left-hand navigation bar
In the Jetpack dashboard, locate and click Integrations in the left navigation menu.
2
Select App Store to go to the Apps & Integrations page
From the submenu, select App Store, then locate and select the Zapier tile.
3
Click GET APP
You will be redirected to your Zapier account.
4
Log in to Zapier or create a new Zapier account
After logging in, you’ll see an invitation message explaining that you’ve been invited to use ShipBob on Zapier.
5
Review the message and click Accept Invite & Build a Zap
This completes the integration setup.
Creating Zaps for Jetpack
To create a Zap in Zapier:1
Click Zaps on the left-hand navigation bar in Zapier
In the Zapier dashboard, click Zaps in the left navigation, then select Create Zap.
2
Select Create Zap and choose ShipBob as the trigger app
Choose ShipBob as the app for the trigger, then select the desired trigger event from the drop-down menu.
3
Log in to the appropriate ShipBob account when prompted
Provide a name for the integration channel (e.g., ShipBob-Zapier Integration), then review the permissions Zapier needs to access your Jetpack account.
4
Grant the required permissions by clicking Allow & Install
Review the permissions:
- View and create orders
- Orders Read
- Orders Write
- Additional permissions as needed
5
Click Continue and then Test trigger
After granting permissions, click Continue, then click Test trigger to verify the connection.
If the trigger test fails, you will be informed of the issue, and you can choose to retest or skip.
6
Review the data available from the trigger event
Verify the trigger is working correctly by reviewing the sample data displayed, then click Continue.
7
Configure the action events and any necessary filters
Tailor the Zap to your company’s needs by setting up action events and optional filters for conditional logic.
Additional Zapier Resources
For further assistance with Zapier, refer to these resources:- Learn more about setting up Zap triggers - Configure trigger events for your workflows
- Read additional details about configuring action events - Set up actions that execute when triggers fire
- Find out how to apply filters to your Zaps - Add conditional logic to control when Zaps run
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Questions? Contact Jetpack Care.
If you have any questions or run into issues, you can always contact Jetpack Care for help. Our team is always here to assist via Slack, phone, or email!