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Beyond ecommerce platforms, Jetpack integrates with a wide range of third-party tools to extend your fulfillment capabilities. From customer support platforms and email marketing services to advanced inventory management systems and accounting software, these integrations help you build a complete tech stack around your fulfillment operations.
ShipBob
About ShipBob Integration References
When installing third-party integrations, you may encounter references to “ShipBob” in app marketplaces, partner websites, or integration setup flows. This is completely normal and expected. Jetpack has licensed ShipBob’s robust integration ecosystem to provide you with access to proven, reliable connections to industry-leading platforms. When you authorize or install a “ShipBob” integration through a partner site, the data flows seamlessly to your Jetpack dashboard where all your fulfillment operations are managed.

What Are Third-Party Integrations?

Third-party integrations connect Jetpack with specialized software vendors that complement your fulfillment operations. Unlike Jetpack-built store integrations (like Shopify or Amazon), these integrations are developed by external partners to connect their platforms with Jetpack’s fulfillment infrastructure. Key characteristics:
  • Built and maintained by third-party vendors
  • Extend Jetpack’s functionality beyond core fulfillment
  • Support provided by the third-party vendor
  • Installed via the App Store in your Jetpack dashboard

Available Third-Party Integrations

Jetpack supports integrations with the following third-party platforms. Click on any integration to view platform-specific setup instructions:

How Third-Party Integrations Work

Third-party integrations connect to Jetpack via APIs (Application Programming Interfaces) to exchange data between systems: Typical data flows:
  • Orders → Third-party platforms can send orders to Jetpack for fulfillment
  • Inventory → Jetpack syncs inventory levels to connected platforms
  • Tracking → Shipment tracking numbers push to third-party systems
  • Order Status → Fulfillment status updates flow to connected tools
  • Returns → Return orders sync between platforms
The specific data exchanged depends on the integration’s purpose and capabilities.

Installing Third-Party Integrations

To install a third-party integration:
  1. Navigate to Settings in your Jetpack dashboard
  2. Click Integrations or App Store
  3. Browse available third-party apps or search by name
  4. Click Install or Connect on the desired integration
  5. Follow the vendor’s authentication flow (typically requires logging in to your account with that vendor)
  6. Configure settings specific to the integration
  7. Save and activate the connection
For detailed installation steps, see the Integrations + Apps Overview.
Setup and troubleshooting for third-party integrations is typically handled by the vendor, not Jetpack Care. Check the vendor’s documentation or contact their support team for integration-specific assistance.

Managing Third-Party Integrations

Once installed, you can manage third-party integrations from your dashboard:
  • View all integrations: Navigate to Settings > Integrations
  • Check connection status: See which integrations are active, disconnected, or in error state
  • Update settings: Modify sync preferences, API credentials, or automation rules
  • Monitor sync logs: Review data sync history and troubleshoot issues
  • Disconnect integrations: Uninstall integrations you no longer need
For detailed management instructions, see Managing Your Integrations.

Let’s Dive Deeper

Jetpack

Questions? Contact Jetpack Care.

If you have any questions or run into issues, you can always contact Jetpack Care for help. Our team is always here to assist via Slack, phone, or email!