Order Desk serves as a powerful middleware integration that connects over 300 sales channels—including carts, marketplaces, shipping services, and ERPs—to your Jetpack dashboard. Orders flow seamlessly into Jetpack for fulfillment, while tracking information and inventory levels automatically sync back to your original sales channels.
About ShipBob Integration References
This integration is built and supported by Order Desk. During setup, you’ll see references to “ShipBob” within the Order Desk platform. This is expected—Jetpack has licensed ShipBob’s integration infrastructure to provide reliable connections to Order Desk’s extensive platform network.
Order Desk Integration Overview
The Order Desk integration lets you connect over 300 sales channels including carts, marketplaces, shipping services, and ERPs, so your orders flow seamlessly into Jetpack for fulfillment.
Order Desk Features and Capabilities
Order Desk offers these benefits for managing complex order workflows across hundreds of platforms:| Feature | What It Does |
|---|---|
| 300+ Channel Integrations | Connect platforms like Shopify, Magento, Walmart, Amazon, ShipStation, NetSuite, and more to a single Order Desk account. |
| Robust Rules Engine | Use a drag-and-drop interface to split, combine, skip, cancel, or modify orders based on virtually any parameter. |
| Tracking Sync | After Jetpack fulfills an order, Order Desk automatically sends tracking numbers and completion updates back to the original sales channel. |
| Inventory Sync | Push Jetpack’s inventory quantity levels into upstream systems on a recurring schedule to keep stock accurate everywhere. |
Setting Up Your Order Desk Integration
1
Navigate to Apps & Integrations
From your Jetpack dashboard, navigate to Apps & Integrations.
2
Find Order Desk and click Get App
Locate the Order Desk integration and click Get App.
3
Sign up for Order Desk
Complete the Order Desk signup process. A 30-day free trial is available.
4
Select Manage Integrations in Order Desk
In the Order Desk platform, go to the left navigation and select Manage Integrations.
5
Click the ShipBob tile
In the Manage Integrations section, click the ShipBob tile.
6
Log in to ShipBob and click Allow
When prompted, log in to ShipBob and click Allow to authorize the connection.
7
Return to Order Desk
You will be redirected back to Order Desk. Data will now flow automatically between Order Desk and Jetpack.
Support and Assistance
Order Desk is built and supported by Order Desk. For assistance with setup, configuration, or troubleshooting, contact Order Desk support: Email: support@orderdesk.comLet’s Dive Deeper
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Questions? Contact Jetpack Care.
If you have any questions or run into issues, you can always contact Jetpack Care for help. Our team is always here to assist via Slack, phone, or email!